Power of No in Service VHC is a short, practical course delivered through AI-powered simulations.
You’ll practise saying “no” with confidence while keeping the customer onside in realistic VHC conversations.
The AI customer responds in the moment, so you can train handling pushback on price, time, and “I’ll think about it”.
You’ll learn how to set clear boundaries, manage expectations, and stay calm under pressure.
Each simulation gives instant feedback on tone, wording, and next steps.
By the end, you’ll reduce escalation, protect the service team, and keep VHC recommendations moving forward — professionally and politely.